Effective Date: September 28, 2026

Last Updated: September 30, 2026

Privacy Policy

Malcolm Mays (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit malcmaysmedicare.com, request educational materials, register for a webinar, complete a form, or otherwise communicate with us.

Information We Collect

We may collect information that you voluntarily provide, including your name, email address, phone number, location, and information you submit through our forms, such as your Medicare eligibility or enrollment timeframe.

We may also collect basic technical and usage information when you interact with our website or advertising, such as device information, browser information, pages visited, referral source, and interactions with our website.

How We Use Your Information

We may use the information you provide to:

• Deliver requested resources, such as the Turning 65 Medicare Checklist.
• Register you for educational webinars or other requested resources.
• Contact you by phone, text message, or email regarding your request.
• Provide Medicare-related educational information and follow-up communications.
• Respond to questions or requests for assistance.
• Schedule requested consultations or appointments.
• Improve our website, advertising, educational materials, and services.
• Maintain records and comply with applicable legal and regulatory requirements.

Text Messages and Email Communications

If you provide your phone number or email address and consent to receive communications, we may contact you regarding the information or services you requested and related educational information.

Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying STOP. You may opt out of marketing emails by using the unsubscribe link included in applicable emails.

Consent to receive marketing communications is not a condition of purchasing any product or service.

Calls, Text Messages, Automated Communications, and AI Voice

When you provide your telephone number and consent to communications, Malcolm Mays may contact you regarding Medicare, insurance, requested information, appointments, and related services by telephone call, text message, or voicemail.

Communications may be made using automated technology, prerecorded messages, or an artificial or AI generated voice. This may include an AI assistant contacting you after you request information through one of our forms or websites.

Where required, we will obtain your consent before sending marketing communications using these technologies. Your consent to receive marketing calls or text messages is not a condition of purchasing any goods or services.

Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may request that we stop calling you by stating that you do not wish to receive additional calls. We will honor applicable opt out requests in accordance with applicable law.

Providing your telephone number does not authorize unrelated third parties to independently market or solicit you. Your information will be handled as described in this Privacy Policy.

How We Share Information

We do not sell your personal information.

Your personal information will not be distributed or circulated to other Bankers Life agents for independent marketing or solicitation simply because you submitted your information through this website or one of our forms.

Information may be shared with service providers that help us operate our website, forms, communications, scheduling, advertising, customer relationship management systems, and other business functions.

Advertising and Analytics

We may use advertising and analytics technologies provided by third-party platforms, including Meta, to understand website activity, measure advertising performance, and improve our marketing.

These third parties may collect information according to their own privacy policies and technologies.

Data Security

We use reasonable administrative and technical measures designed to protect information in our possession. However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by third parties.

Your Choices

You may request that we update or correct information you have provided to us or ask questions about how your information is used by contacting us using the information below.

You may also opt out of marketing communications using the methods described above.

Children's Privacy

This website and our Medicare-related educational services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through these services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Malcolm Mays
Licensed Insurance Agent

Bankers Life
Website: malcmaysmedicare.com

Email: [email protected]
Phone: 443-543-8879